If you want to create an account, you will find an icon at the top of the shopping cart. If you click on it, you can create an account with PURISH.

With an account you get a full overview of your orders. In your account you can view and change the current status of your order, invoices and billing addresses.

Please contact customer service (hilfe@purish.com) to create a new username.

You can reset your password yourself via your e-mail address. Under the login field you will find the button "Forgot your password?

Please contact customer service (hilfe@purish.com) to change your e-mail address.

You can subscribe to the newsletter at the bottom of the website with your e-mail.

You will receive the newsletter by email. In the e-mail, there is a button at the bottom with which you can click to unsubscribe from the newsletter.

Probably something went wrong with your order and the payment may not have been fulfilled. Please contact our customer service by email at hilfe@purish.com.

Shipping costs

You can take advantage of free holiday storage via DHL or have the parcel delivered to a neighbour of your choice.

You can easily send your parcel to the address of your choice. Please note that the respective fees for the destination country apply. Enter the delivery address in the confirmation field and we will take care of your parcel.

DHL parcel GoGreen (TRACKED): 2,99€ (incl. VAT) 

Free shipping from 20 Euro shopping cart value.

Delivery within 1-3 working days.

Delivery period is between Monday and Saturday.
Orders can be tracked by DHL.
Climate neutral shipping with GoGreen.

DHL Express Next Day Delivery (GoGreen, TRACKED): 9,99€ (incl. VAT). 

Deliveries are made on the next working day* for orders placed by 2pm.

You must place your order before 15:00 CEST if you want it to arrive the next day. Orders placed after this time will be delivered within 2 days.

Delivery period is between Monday and Friday.
Orders can be tracked by DHL.
Climate-neutral shipping with GoGreen.

Same-Day Delivery (Berlin only)

(order on weekdays until 4pm) from 13,90€ (incl. VAT). *Free of charge from 100,00€
Delivery on the same day until 9pm. Delivery period between Monday and Friday.
Orders are delivered by courier directly to your home.

The delivery times depend on the delivery method you choose. Basically, we at PURISH offer the possibility to choose between standard shipping and express shipping.

DHL Tracked (standard shipping):
Within Germany | 1-3 working days

DHL Next Day Tracked: Within Germany | Next Business Day

DHL Europe Next Day Tracked:
Within Europe | 1-2 working days

As soon as your order is shipped, you will receive an email with your tracking number. This allows you to track your order at any time using a tracking code. Simply use our tracking tool under "Package Tracking". Please note that we have no influence on the delivery process once the goods have been shipped. Please contact DHL directly for all questions concerning the shipping.

With the following link you will also reach the tracking page of DHL, where you can track your package at any time:

DHL shipment tracking

If you have successfully returned your package or a product to PURISH, the corresponding amount will immediately be transferred back to the initial account of your payment. If you pay via Paypal, the amount will be transferred back to your Paypal account.